Windsor, Berkshire
IT SUPPORT

LOCAL
IT
SUPPORT.

24 / 7 Available — Berkshire & Beyond

"Trusted IT expertise on your doorstep — phone or on-site, whenever you need it."

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Maidenhead Based
Berkshire On-site
Remote Nationwide
International Clients
24/7 Phone Support
30+ Years Experience
Boardroom
01
IT Support & Digital Services
WHAT WE
DO
Windows & Mac
Full support for macOS and Windows environments — desktops, laptops, and hybrid setups across any version.
Networking & Wi-Fi
Router configuration, Wi-Fi troubleshooting, LAN/WAN setups, and VPN solutions for home and business.
Printers & Peripherals
Installation, driver conflicts, network printers, and all peripheral hardware resolved swiftly.
Microsoft 365 & AWS
Tenant setup, user management, OneDrive, Teams, Exchange, and AWS infrastructure support.
Mobile & Tablets
iOS and Android device configuration, MDM enrolment, email sync, and business app support.
Boardrooms & AV
Boardroom installations, presentation tech, video conferencing, and AV system commissioning.
Hardware & Software
Diagnosis, upgrades, repairs, software installations, and licence management for all environments.
Remote Support
Secure remote access to resolve issues instantly — no waiting for an engineer when time is critical.
Unix & Linux
Server administration, shell scripting, user management, and system hardening for Unix-based environments.
International Clients
Remote-first support for clients and teams abroad — timezone-aware, reliable, and fully documented.
Website Design & Build
Full website design and development from scratch — including hosting, domain registration, and monthly maintenance from £99/month.
E-Commerce
Online shop setup with product listings, stock monitoring, secure payment processing, and ongoing management from £199/month.
Logo & Branding
Professional logo design, business cards, and branded stationery — consistent identity across print and digital.
Business Email
Email at your own domain, configured across all devices via Google Workspace — includes Calendar, Drive, and Docs.
Web & Domain Hosting
Domain registration, secure hosting, DNS management, and regular health checks — your site always looked after.
Graphic Design
Adobe Creative Suite across print and digital — from marketing materials to social assets and presentation design.
Technologies & Platforms
Windows 11macOS SequoiaMicrosoft 365 AWSAzureUnix / Linux Adobe CCTeamsSharePoint OneDriveExchangeCisco UbiquitiVMwareiOS AndroidVPNIntune / MDM Google WorkspaceZoom NetlifyGitHubWordPress StripeGoogle DomainsFigma
02
Experience & Track Record
30 YEARS
EXPERTISE
01
C-Suite to End User
From CEOs and directors to front-line staff — we have supported hundreds of users at every level, adapting our approach to suit the person, not just the problem.
02
Maidenhead Based
Operating from Maidenhead, Berkshire, we provide rapid on-site response across the county — Reading, Windsor, Slough, Marlow, and beyond.
03
Named Clients
Past clients include BMI Group, Creed, and Novacroft — enterprise-grade experience applied to businesses of all sizes.
04
No Jargon
We communicate clearly. Whether you are technically minded or not, you will always know exactly what is happening with your systems.
05
Stakeholder Ready
Board meetings do not wait. We prioritise critical infrastructure and executive environments — boardrooms, presentation systems, and time-sensitive deployments.
06
Available 24/7
Technical issues do not keep office hours. Our phone support line is available around the clock, including weekends and bank holidays.
03
Transparent & Fixed
SUPPORT
PRICING
Standard Hours — Mon–Fri
Call Out
£50
Minimum call-out fee
+ £50 per hour thereafter
  • Covers first visit / remote session
  • Phone, remote or on-site support
  • Hourly rate applies after first hour
  • Capped at £350 for 24-hour ongoing support
Out of Hours — Evenings, Weekends & Bank Holidays
Hourly Rate
£70
Per hour
Capped at £500 per day
  • Evenings, weekends & bank holidays
  • Same expert support, priority response
  • Day cap: £500 max including bank holidays
  • Remote and on-site both available
24-Hour Ongoing Cap — Standard
Daily Cap
£350
Max per 24 hours — standard rate
Mon–Fri standard hours
  • No surprise bills for extended incidents
  • Ideal for full-day or multi-hour projects
  • Installations, migrations & deployments
  • Resets each 24-hour period
24-Hour Ongoing Cap — Out of Hours
Daily Cap
£500
Max per day — out of hours
Weekends, evenings & bank holidays
  • Full-day cover at a fixed cost
  • Critical incident support over the weekend
  • Bank holidays included in this rate
  • Resets each 24-hour period

All rates are exclusive of VAT. Travel time within Berkshire is included in the call-out fee for on-site visits. Costs for hardware, software licences, or third-party services are billed separately at cost. Invoicing available for business clients.

NEED
HELP
NOW?

Whether it is a critical outage, a slow machine, a new office setup, or just something that has been bugging you for weeks — get in touch and we will sort it.

Email
david@dpaul.studio
Location
Maidenhead, Berkshire
On-site across Berkshire · Remote nationwide
Hours
Phone support 24 / 7
Out-of-hours rates apply evenings, weekends & bank holidays
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